About

OUR ETHOS.

We believe your IT systems should be secure, simple, user-friendly and intuitive.

We believe a well-designed IT system should just work.

We rely a lot on technology and when it doesn’t work – Business can stop.

We are there to ensure your system is back up and running – fast!

We keep your system and data secure and make sure there are backups – just in case.

We connect the most suitable applications together ensuring less manual processes and more automation so you can get on with what you do best.

WHAT IS THE CLOUD?

It is used as a metaphor for “the Internet,” so the phrase cloud computing means a type of Internet-based computing, where different services —including your storage and applications — are delivered to your computers and devices through the Internet.

WHERE IS MY DATA STORED?

Depending on your setup, the majority of your data will live in Australian based data centres with high levels of security and backups. Certain applications based internationally, usually the USA, will use North American based data centres if they do not have a strong Australian presence.

Security information for Microsoft

ShareFile Security Information

Axle Cloud Security Controls & Response Plan

DO I NEED TO UPGRADE MY HARDWARE?

During our IT review we will provide recommendations for the need for any hardware upgrades.

WHAT IS THE MANDATORY DATA BREACH NOTIFICATION SCHEME?

The Privacy Amendment (Notifiable Data Breaches) Bill 2016, established a mandatory data breach notification scheme in Australia indicating that companies are legally obliged to notify the Privacy Commissioner and their clients of data breaches, with fines of up to $1.8 million for non-compliance.

The Privacy Amendment (Notifiable Data Breaches) Act 2017 established the NDB scheme in Australia (to be Part IIIC of the Privacy Act 1988 on commencement)

The NDB scheme sets out obligations for notifying affected individuals, and the Australian Information Commissioner, about a data breach which is likely to result in serious harm
The NDB scheme strengthens protections to personal information — providing affected individuals with an opportunity to take steps to protect their personal information following a breach.
Further, the transparency supported by the scheme encourages greater personal information security capability across Australian industries

Who does this law affect?

Australian Government agencies
All organisations governed by the Privacy Act 1988 including
- All businesses and not-for-profit organisations with an annual turnover of $3 million or more
- All private sector health service providers
- Those that trade in personal information
- TFN recipients (if annual turnover is below $3 million, the NDB scheme will apply only in relation to TFN information) such as Accountants.

IT SUPPORT FOR BUSINESS.

Reliable and consistent. Our desire is that your business remains operational.

SUPPORT

24/7 ticket support. Extended phone support 8am-8pm Mon-Fri. - 1800 664 936

Always There For You

Let us know how we can help…

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SERVICES

From mobile to Blockchain applications. We offer our knowledge & project management.

Taking Care of Business

Pick our technical brains…

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SECURITY

All data must be protected. We treat all client data as sensitive and important.

Become a human firewall

Gain some free cyber security education via our online course.

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MEET OUR TEAM.

Our team has a broad range of technical expertise and experience spanning decades. We are digital natives who grew up with the Internet. We are passionate about the success of your business and get excited about using technology to assist.